Terms of Service
We reserve the right to change these TOS at any time. You are responsible to keep yourself apprised of any such changes. If you object to any terms and conditions of the TOS or any subsequent changes or you become dissatisfied with Hello Pal in any way, your only option is to delete your account. Your continued use of Hello Pal after we post revised TOS means that you agree to the revisions.
Conduct On Hello Pal
You may not use Hello Pal to:
- upload or transmit any Content (which we define below) that is unlawful, threatening, abusive, obscene, violent, patently offensive, invasive of another’s privacy, contains personally identifiable information of another or promotes racism, bigotry, hatred or harm (including self-harm) or is otherwise objectionable;
- upload or transmit images which contain nudity, weapons, violence, or drugs;
- harm, stalk or otherwise harass another;
- impersonate, or misrepresent your relationship with, any person or entity (this includes pretending to be a minor if you are not);
- upload or transmit any Content that you do not have a right to make available, or that infringes any patent, trademark, trade secret, copyright, privacy, or other proprietary rights of any party;
- upload or transmit any unsolicited or unauthorized advertising, promotional materials, spam, chain letters, pyramid schemes or any other form of solicitation, or offer any contest, giveaway, or sweepstakes;
- upload or transmit software viruses or any other harmful computer code, files or programs, or use any data mining, robots, or similar data gathering or extraction methods;
- disrupt or impose an unreasonable burden on Hello Pal (or another person’s use of Hello Pal) or networks connected to Hello Pal, or breach or attempt to breach the security of Hello Pal; or
- register accounts or post Content automatically, systematically, or programmatically.
Keep your password private and secure.
You are solely liable and responsible for your interactions with other users. We reserve the right to monitor disputes between you and other users, but we have no obligation to do so.
Hello Pal is for your personal use only and you may not use it for any other purpose. You may not use Hello Pal in connection with any commercial activity. Companies and other organizations may not become members of Hello Pal nor use Hello Pal without our express prior approval. We reserve the right to investigate any suspected unauthorized uses of Hello Pal and we may take action in our sole discretion, including without limitation seeking legal, civil, criminal, or injunctive relief.
We may establish general practices and limits concerning use of Hello Pal, including without limitation the number of days that we retain Content, the number and size of posts and messages you may send or receive, and the space we allot on our servers for your use. We have no responsibility or liability for the deletion or failure to store any messages and other communications or other Content. We may terminate accounts that are inactive for an extended period of time.
These guidelines are not exhaustive, and we have the right to make all judgments regarding the applicability of these guidelines – in letter or in spirit – in our sole and absolute discretion.
Use of Services
In order to use Hello Pal’s services, the user must personally register and open an account. Only one account is allowed per person. Hello Pal reserves the right to refuse any pending verification or application for a user’s account if the user is found to have committed fraud or any violation of Hello Pal’s Community Guidelines in the past.
Multiple accounts that are linked by the same device/IP address are not allowed. In case it is noted that there are similar accounts, used for any violation of Hello Pal’s Community Guidelines, these accounts will be frozen. Furthermore, these accounts may be closed by Hello Pal at its own discretion.
Any individual registering to become a user with Hello Pal must provide valid, complete and correct information to Hello Pal. You hereby acknowledge that if any of the information that you provide to Hello Pal is false or incomplete, your registration will be refused. Should you already be registered as a user with Hello Pal, Hello Pal is entitled and required to cancel your registration as a user and close your user account, however contractual obligations already made will be honored.
Immediately after registration Hello Pal sends out a verification email. Click on the link to verify your e-mail address.
Hello Pal also offers mobile phone number verification tools where the user can choose to verify his/her mobile number by requesting verification PIN that is sent directly to the mobile number by Hello Pal. Verification is completed after the user enters this PIN number into his/her Hello Pal profile.
The user can view his/her personal details held by Hello Pal at all times and is also duty bound to maintain such personal details up-to-date, accurate and complete. Customer support may at any time request for updated personal documentation to verify the changes requested by the user.
Username and Password.
Upon registration, the user must select a username and a password. The username has to be 5-16 characters and cannot form a word considered obscene. The password has to be 5-15 characters and it’s recommended that it include letters, numbers and special characters. Users must always log on using their email and password when accessing the app and their account. Users shall not allow any person, other than themselves, to use their user account, to access and/or use any materials or information gained from Hello Pal.
The password should never be written-down or communicated to any other person, and should be changed on a regular basis. You are obliged to keep your account information, username and password secret and confidential and you are solely responsible for all use of the services through your username and password. In case you become aware of any known or suspected unauthorized use of your account or breaches of security you are required to immediately notify Hello Pal hereof in order to suspend your account. Any unauthorized use of your username or password shall be deemed as your use and you are responsible for all charges to your account until such notification is made to Hello Pal. Should a user give away, share, or lose his username and/or password, Hello Pal will not be held responsible for any loss or damage as a result thereof.
No Spam Policy
You may not engage in any activity involving spam on Hello Pal. Violations of this policy may result in immediate termination of service and legal action against any spammer. Accordingly, you may not upload, post, email, transmit or otherwise make available junk mail, commercial advertisements, or any other form of commercial solicitation on Hello Pal. Violations of this policy could subject you or your agents to civil and criminal penalties.
Safety and Security
IF YOU ARE UNDER THE AGE OF 18, WE ENCOURAGE YOU TO DISCUSS WITH YOUR PARENT(S) OR GUARDIAN(S) ONLINE SAFETY ISSUES FOR ALL OF YOUR SOCIAL MEDIA MEMBERSHIPS, INCLUDING YOUR HELLO PAL ACCOUNT.
We do not claim ownership of your Content, but you hereby grant us a perpetual, assignable, world-wide, royalty free, sub-licensable and non-exclusive license to use, distribute, reproduce, modify, adapt, combine, synchronize, create derivative works from, publicly perform and publicly display such Content (including your user name and likeness) on Hello Pal or otherwise for any promotional and other commercial purpose, whether by us, our partners or other third parties, in our sole discretion. We may use your feedback, comments and suggestions without any obligation to compensate you for them.
You acknowledge and agree that we do not promise to screen Content, but that we have the right to do so. We have the right to remove any Content that violates the TOS or that we find objectionable. You accept liability associated with the use of any Content, including but not limited to your reliance on the accuracy, completeness, or usefulness of such Content.
You may not reproduce, republish, further distribute or publicly exhibit any Content on Hello Pal that is not yours.
Our Proprietary Rights
Hello Pal and the software used in connection with Hello Pal contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You may not copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, rent, sell, assign, sublicense, infringe or otherwise transfer or attempt to transfer any rights in the software. You may not modify the software in any manner or form or to use modified versions of the software. You may not access Hello Pal by any means other than through an interface we provide.
We May Contact You
You agree that we may communicate with you by email, text messaging, phone or otherwise; usually our communication will relate to administrative, security and other issues relating to Hello Pal, including invitations to participate in promotional activities, newsletters and other communications. We may include in our communications advertisements and other third party promotional materials, campaigns and tools. Receiving these communications is a condition of your use of Hello Pal, and you will not be able to opt out of receiving them. You may, however, block all communication from us by deleting your Hello Pal account.
Availability of Service
We may at any time and from time to time modify, restrict or discontinue Hello Pal or any part of Hello Pal, temporarily or permanently, with or without notice. We are not liable to you or to any third party for any modification, suspension or discontinuance of Hello Pal.
Third Party Links
Hello Pal may provide, or third parties may provide, links to other websites or resources. We have no control over such sites and resources and we are not responsible for their availability. We do not endorse and are not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further agree that we will not be responsible or liable, directly or indirectly, for any damage or loss of any sort caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
Disclaimer of Warranties
YOU USE HELLO PAL AT YOUR SOLE RISK. WE PROVIDE HELLO PAL ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM OR THROUGH US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.
WE DO NOT GUARANTEE THAT HELLO PAL WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT HELLO PAL WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. WE MAKE NO WARRANTY THAT (1) HELLO PAL WILL MEET YOUR REQUIREMENTS, (2) HELLO PAL WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (3) THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF HELLO PAL WILL BE ACCURATE OR RELIABLE, (4) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED THROUGH HELLO PAL WILL MEET YOUR EXPECTATIONS, AND (5) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH HELLO PAL IS DONE AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR OR ANOTHERS’ DEVICE OR COMPUTER OR LOSS OF DATA THAT RESULTS, DIRECTLY OR INDIRECTLY, FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
Limitation of Liability
YOU ACKNOWLEDGE AND AGREE THAT WE CANNOT CONTROL THE CONDUCT OF HELLO PAL’S USERS AND THEREFORE CANNOT BE RESPONSIBLE FOR ANY HARM THEY MAY CAUSE. WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES.
YOU EXPRESSLY AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), AND INCLUDING WITHOUT LIMITATION RESULTING FROM: (1) THE USE OR THE INABILITY TO USE HELLO PAL; (2) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM HELLO PAL; (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT, TRANSMISSIONS OR DATA; (4) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON HELLO PAL; OR (5) ANY OTHER MATTER RELATING TO HELLO PAL.
OTHER USERS OF HELLO PAL WITH WHOM YOU ASSOCIATE, CONNECT, INTERACT AND/OR SHARE CONTENT COULD USE YOUR CONTENT AND/OR LIKENESS IN A MANNER YOU DISLIKE, DISAPPROVE OF OR OTHERWISE FIND OFFENSIVE. HOWEVER, YOU AGREE NOT TO ASSERT ANY CLAIMS, ACTIONS OR DEMANDS AGAINST US IN CONNECTION WITH SUCH USE OR ACTIVITIES, WHETHER SUCH USE OR ACTIVITIES ARE AUTHORIZED BY THESE TOS OR NOT.
WE ARE NOT RESPONSIBLE FOR ANY OFFENSIVE, INAPPROPRIATE, OBSCENE, UNLAWFUL OR OTHERWISE OBJECTIONABLE CONTENT OR INFORMATION YOU MAY ENCOUNTER ON HELLO PAL. WE ARE NOT RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OR ANY USER OF HELLO PAL.
WE ARE NOT LIABLE FOR ANY LOST OR DELETED INFORMATION OR DATA, WHETHER INTENTIONAL OR UNINTENTIONAL, NOR FOR THE TIMELINESS, DELETION, MIS-DELIVERY OR FAILURE TO STORE ANY USER COMMUNICATIONS OR PERSONALIZATION SETTINGS.
Exclusions and Limitations
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE WARRANTY LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, OUR WARRANTIES AND LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
YOU WILL INDEMNIFY AND HOLD US AND OUR SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND OTHER PARTNERS, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING ANY ATTORNEYS’ FEES, THAT WE (OR THE OTHER INDEMNITEES) MAY INCUR RESULTING FROM OR ARISING OUT OF YOUR ACTIONS AND/OR ANY INFORMATION OR CONTENT YOU SUBMIT, POST, TRANSMIT OR MAKE AVAILABLE THROUGH HELLO PAL, YOUR ACCESS AND USE OF HELLO PAL, YOUR CONNECTION TO HELLO PAL, YOUR VIOLATION OF THE TOS, YOUR TRANSMISSION OF OTHER USERS’ INFORMATION OR CONTENT, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER.
How To Make Claims Of Copyright Or Other Intellectual Property Infringement
We respect the intellectual property of others and ask our users to do the same. We may, in our sole discretion, disable or terminate the accounts of users whom we believe may be infringing the intellectual property rights of others.
If you believe your work has been copied in a way that constitutes copyright infringement or that your intellectual property rights have been otherwise violated, please provide us with the following information:
- an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- a description of the copyrighted work or other intellectual property that you claim has been infringed;
- a description of where the material that you claim is infringing is located;
- your address, telephone number, and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Please provide claims of copyright or other intellectual property infringement to us at firstname.lastname@example.org. We will consider the information you provide and other information we may obtain, and we may remove Content that we determine may infringe on your rights in our sole discretion.
You may not use Hello Pal where prohibited by law, and you agree to comply with all local rules regarding online conduct and acceptable content. Our failure or delay to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision.
These TOS were written in English. If you are reading a translation and it conflicts with the English version, please note that the English version controls.
Deleting Your Account
You can delete your account by going to Settings and then Account Management and tapping on the button with three dots to delete your account.
Our Contact Information
If you have questions regarding these Terms of Service, please contact us.